Cancellation
The plan is a one-time prepaid digital purchase for three months. It does not auto-renew, so there is no recurring subscription mandate to cancel. You may stop using the service at any time; access remains available until the current plan expiry unless the account is suspended for misuse.
Refund eligibility
Because access to the digital service is activated after verified payment, cancellation or non-use does not automatically create a refund. Contact us within seven days of the charge if you were charged more than once for the same intended purchase, paid an incorrect amount, or could not receive access because of a confirmed technical failure on our side.
How to request a refund
Email work.dwps@gmail.com from your registered address with your name, Razorpay payment ID, payment date, amount and reason. Do not send card, CVV, OTP or UPI PIN details.
Review and processing
We will review the account and payment records and normally respond within five business days. Approved refunds are sent to the original payment method through Razorpay. Bank or payment-network processing time may apply after initiation. This policy does not limit rights available under applicable law.
Chargebacks and fraud
Please contact support first so we can investigate. Fraudulent use, abuse or a payment dispute may result in temporary account restriction while records are reviewed.